Cancellation and Refund Policy
Last updated: May 20, 2025
1. Order Cancellation
You can cancel your order within 24 hours of placing it. Once the order is shipped, cancellations are no longer possible. To request a cancellation, please contact our support team at [email protected].
2. Refund Eligibility
Refunds are available for eligible cancellations and returned items. Items must be returned in their original condition within 14 days of delivery to qualify for a refund.
3. Refund Process
Once we receive your cancellation or returned item, we will process the refund within 7-10 business days. Refunds will be credited to your original payment method.
4. Non-Refundable Items
Certain items, such as digital products or customized goods, are non-refundable unless there is a defect. Please review the product details before purchase.
5. Issues with Refunds
If you have not received your refund after 10 business days, please contact our support team for assistance. We will work to resolve the issue as quickly as possible.